Warranty Program

Before you make enquiry please kindly let us know below information.

  • The wire or cable material;
  • The wire or cable diameter;
  • The wire speed request;
  • The bobbin or spool size or drawing;
  • The local power supply;

As soon as we get your clear request for the machine, we will make an official offer to you within 2 hours.

We continuously develop and improve our products and are widely used in many fields such as industrial, technical, medical and aerospace. Quality is at the world’s leading level;

In order to our machine is special design for each customer, so the price is based on your request.

We promise that we provide wire machine, mold, brushed powder machine test operation service in the workshop, and then ship, you carefully check and then ship

We will note you before we confirmed the order, most machine would set the remote model inside of the machine electrical cabinet, if there is any problem not be fixed, our engineer will fix the problem via the internet.

Something wrong with machine within one year operating, two sides communicate with each other and buyer tried to overcome the problem by spare part under the guidance of supplier, in this way the problem cannot be solved, the supplier send technical person to buyer’s mills, all cost be burdened by supplier.

Something wrong with machine after one year operating, two sides communicate with each other and buyer tried to overcome the problem by spare part under the guidance of supplier, in this way the problem cannot be solved, the supplier send technical person to buyer’s mills, all cost be burdened by buyer, and no service charge be paid for buyer.

All electric parts are standard parts, and no home-made electric parts be used in equipment, available to buy in local market.